We have compiled a list of frequently asked questions for your convenience.
If you have other questions, please feel free to contact us HERE.

Our response time?

We usually reply within 48 hours from Mon – Sun.
For immediate attention, pls drop us a message via mobile.

How to book your services?

The best way to book our services is to use the contact form. Click HERE
Do fill up as much details as possible and we will response within 48 hours.

Sales and payment.

All sales are quoted in Singapore Dollars (SGD) and inclusive of GST.
We accept PayNOW, Internet Banking or Cheque to our registered corporate MAYBank Account.

Deposit, Confirmation and Cancellation.

For most shoot, we required a 50% non-refundable retainer to secure your date.
And the remaining fees to be paid during or after the event.

The client can postpone or change their date due to unforseen circumstances.
We do allow one change but however this is strictly based on our availabilty.
If the client decide to cancel the event we will have to forfeit the 50% non-refundable retainer.

For shoot less than 48 hours, there will be additional surcharge of $100.
And 100% non-refundable retainer to be paid upfront.

Do you carry spare equipment?

Yes. We carry 2 camera bodies, 2 flashlights and a few lenses on all commissioned work.
We also bring extra memory cards and batteries.

Are you available for meet up?

We are always available for a meet up via zoom or at our studio located in Paya Lebar

Click Here for the location.

How long will it take to see our images?

Depending on the assignment, it will take 02-10 days to see your edited images.

For corporate events that required immediate media release.
We can pick up to 10 images for standard editing.

Can I have all the raw photos?

Sorry. We do not return raw Images.
All returned images will be in jpeg.

We only want our clients to receive the best images.

Do you deliver every images you shoot?

Nope. We do not.
For every shot, we always take extra images to make sure we have the best expressions, focus and composition.
Once we are back in our studio, we will eliminate unflattering, duplicate and blur photos. 

Do you provide a makeup artist?

Yes. We do.
We can help to arrange a makeup artist for your shoot at addition charge depending on the type of project.

Hiring a Creative Problem Solver?

For any enquiries about Photography and Videography Services or you are unsure?
Please feel free to contact us.

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